Shipping Policy

**Shipping Policy**

**1. General Information**
We at Bhakti Fragrance Co. are committed to delivering your order promptly and efficiently. Our shipping policy provides all the necessary details regarding shipping times, costs, and delivery methods. Please review this policy before making a purchase.

**2. Processing Time**
– All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
– Orders placed after 5 PM IST or on weekends will be processed the next business day.
– Please note that during high-demand seasons or promotional periods, order processing may take additional time.

**3. Shipping Costs**
– Shipping costs vary based on the delivery location and the weight of your order.
– Final shipping charges will be calculated and displayed at checkout before you complete your purchase.
– Free shipping may be available on orders above a specific amount, as part of ongoing promotions or seasonal offers.

**4. Shipping Methods and Delivery Time**
– We use reliable delivery partners to ensure your order arrives safely. The estimated delivery time for domestic orders within India is typically **3-7 business days** after dispatch.
– For orders outside of India, international shipping times may vary depending on the destination and customs regulations, with estimated delivery times ranging from **10-20 business days**.
– Delays in delivery may occur due to unforeseen factors such as inclement weather, customs processing, or shipping company delays. Bhakti Fragrance Co. is not liable for these delays.

**5. Order Tracking**
– Once your order is shipped, you will receive a tracking number via email or SMS. This will allow you to track the status of your package.
– Please allow 24-48 hours for the tracking information to update.

**6. Shipping Restrictions**
– We currently only ship to select countries outside India. For international orders, please confirm availability at checkout.
– Certain products may be restricted in specific regions due to regulatory or customs restrictions.

**7. Lost or Damaged Shipments**
– Bhakti Fragrance Co. is committed to ensuring your products arrive in excellent condition. If you receive a damaged item, please contact us within 48 hours of delivery with photos and a description of the damage, and we will work to resolve the issue.
– For lost shipments, please reach out to us if your order has not arrived within the expected timeframe, and we will assist with tracking and resolving the issue.

**8. Incorrect Address**
– Please ensure your shipping address is correct before placing your order. Bhakti Fragrance Co. is not responsible for packages shipped to incorrect addresses provided by the customer.
– In case of a delivery failure due to an incorrect address, additional shipping fees may apply for re-delivery.

**9. Contact Us**
If you have any questions regarding our Shipping Policy, please feel free to reach out to us at:

Bhakti Fragrance Co.
New Delhi, India
Email:  Info.Bhaktifragnance@gmail.com